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Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: January 15, 2025

Information We Collect

When you interact with elatarenor's financial modelling education platform, we collect information that helps us provide better learning experiences and support your educational journey.

  • Contact details you provide when enquiring about our programmes (name, email address, phone number)
  • Educational background information shared during initial consultations
  • Learning preferences and goals discussed during programme planning
  • Technical information from your browser when visiting our website (IP address, browser type, pages visited)
  • Communication records from emails, calls, and meetings with our education team

We don't collect unnecessary personal details. Our focus stays on gathering information that directly supports your learning objectives and helps us tailor our financial modelling courses to your specific needs.

We never collect sensitive financial information, payment card details, or personal data unrelated to your educational interests.

How We Use Your Information

Your personal information serves specific purposes related to delivering quality financial education and maintaining our relationship with you as a learner or prospective student.

  1. Responding to your enquiries about financial modelling programmes and providing detailed course information
  2. Scheduling consultations and planning personalised learning pathways that match your career goals
  3. Sending relevant updates about programme schedules, typically starting in autumn 2025 or early 2026
  4. Improving our website functionality and understanding which resources are most helpful to visitors
  5. Maintaining records of our educational relationship for quality assurance and programme development

We don't use your information for automated decision-making or profiling. Every interaction involves genuine human consideration of your individual learning needs and circumstances.

Legal Basis for Processing

Under UK data protection legislation, we process your personal data based on several lawful grounds, depending on how we interact with you.

  • Legitimate Interests: When you enquire about our services, we have legitimate business interests in responding helpfully and providing relevant information about financial modelling education
  • Contract Performance: If you enrol in our programmes, we process your data to deliver the educational services you've requested
  • Consent: For marketing communications about new programmes or educational resources, we rely on your explicit consent
  • Legal Obligations: We may process certain information to comply with UK educational regulations or tax requirements

You can withdraw consent for marketing communications at any time without affecting other aspects of our educational relationship.

Data Sharing and Third Parties

We keep data sharing to a minimum and only work with trusted partners who support our educational mission. Your information isn't sold or shared for commercial purposes unrelated to your learning journey.

  • Cloud storage providers who help us maintain secure systems (these companies operate under strict data processing agreements)
  • Email service providers for programme communications and educational updates
  • Payment processors when handling course fees (they follow banking-level security standards)
  • Professional advisors including solicitors and accountants when required for business operations

All third parties we work with must demonstrate appropriate technical and organisational measures to protect your personal information. We don't transfer data outside the UK without implementing adequate safeguards.

We never share student information with potential employers or recruitment companies without your explicit permission and active involvement in the process.

Your Rights and Choices

UK data protection law gives you significant control over your personal information. We respect these rights and make it straightforward for you to exercise them.

  1. Right of Access: Request copies of personal information we hold about you, provided free of charge within one month
  2. Right to Rectification: Ask us to correct inaccurate information or complete incomplete records
  3. Right to Erasure: Request deletion of your personal data when we no longer need it for educational purposes
  4. Right to Restrict Processing: Limit how we use your information while resolving any concerns about accuracy or lawful processing
  5. Right to Data Portability: Receive your personal data in a structured format for transfer to another organisation
  6. Right to Object: Opt out of processing based on legitimate interests, including direct marketing communications

To exercise any of these rights, simply contact us using the details below. We'll respond promptly and explain any limitations that might apply to your specific situation.

Data Security and Retention

We take data security seriously, implementing multiple layers of protection to safeguard your personal information from unauthorised access, alteration, or disclosure.

  • Encrypted data transmission using industry-standard SSL certificates for all website interactions
  • Secure cloud storage with multi-factor authentication and regular security monitoring
  • Limited access controls ensuring only authorised team members can view your information
  • Regular backup procedures and tested recovery systems to prevent data loss
  • Annual security assessments and updates to maintain protection against evolving threats

We retain your personal information only as long as necessary for educational purposes or legal requirements. Enquiry information is typically kept for two years, while student records may be retained longer to support ongoing career development and alumni relationships.

In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities within 72 hours as required by UK law.

Cookies and Website Analytics

Our website uses cookies to improve functionality and understand how visitors interact with our educational content. You maintain control over cookie preferences through your browser settings.

  • Essential Cookies: Required for basic website functionality including form submissions and secure areas
  • Analytics Cookies: Help us understand which resources are most valuable to visitors and identify areas for improvement
  • Preference Cookies: Remember your choices about cookie settings and website personalisation

We don't use advertising cookies or tracking pixels from social media companies. Our analytics focus on aggregate patterns rather than individual user tracking, helping us create better educational resources without compromising your privacy.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new legal requirements emerge. You'll always find the current version on our website with clear indication of when changes were made.

If we make significant changes affecting how we handle your personal information, we'll email you directly (when we have your contact details) and provide reasonable notice before implementing new practices.

Minor updates for clarity or legal compliance may be made without individual notification, though we'll always update the revision date at the top of this policy.

Contact Us About Privacy

Questions about this privacy policy or how we handle your personal information?

Email us at help@elatarenor.com

Call us on +44 7907 372557

Write to us at elatarenor, 3 Helix, Science Square, Newcastle upon Tyne NE4 5TG, United Kingdom

We aim to respond to all privacy enquiries within five working days.